Seller shall make commercially reasonable efforts to send out most* orders same day that have payment received by 1pm PST, Monday – Friday. Saturday and Sunday orders will be shipped on Monday. For payments received after 1pm PST the order will be shipped the following business day. Orders of 100+ pounds require 2-5 business day lead time. All US orders can expect packages to arrive within 1 to 5 business days depending upon your selected shipping speed.
*Orders containing D8 flower or vape products require lead time and will be shipped within 1-2 business days.
Due to COVID-19, both UPS and USPS have issued updated time frames for their service commitments which are listed below. Hemp Flower Prime is following all CDC guidelines to keep our employees and customers safe while maintaining our service commitment of same day shipping. HFP is not responsible for any shipping delays caused by our carriers. Payment for expedited shipping is at your own risk during these unprecedented times.
UPS – Suspension of Service Guarantee
Effective March 26, 2020 and until further notice, we have suspended the UPS Service Guarantee for all shipments from any origin to any destination. For all U.S. origin shipments, the Service Guarantee suspension became effective as of March 24, 2020. As the effects of the Coronavirus impact our infrastructure, we will continue to seek guidance from local, state, and national government entities to ensure that we fully align with their regulations. We are committed to continue operating globally except where constrained by government restrictions.
Postal Service Priority Mail® products and First-Class® packages may temporarily require more time to be delivered due to limited transportation availability as a result of the Coronavirus (COVID-19) pandemic. This change is effective April 17, 2020. Priority Mail’s two-day and three-day service commitments will be extended to three days and four days, respectively. Priority Mail Express service, which guarantees overnight service, and one-day service commitments for Priority Mail will not change.